A UK-based money transfer operator with a growing global reach faced limitations with their white-label solution. As they expanded their services and customer base, their need for customization and flexibility increased.

However, their existing provider either denied their requests or presented them with exorbitant fees every time for bespoke development.

Recognizing the need for greater control and agility, the company considered building a bespoke software platform and setting up a dedicated technology team.

Challenges

Building an in-house team in the UK, including a fractional CTO, was prohibitively expensive.

Managing an offshore team and ensuring quality output were a major concern.

Faced with these obstacles,

The company discovered RemitSo's enterprise model.

What set this apart:

Not just the promise of a customized solution, but the assurance of a quality offshore team built around the expertise of Dhruv

Who brings over a decade of experience working with money transfer organizations and fintechs in the UK and the US, Dhruv brought invaluable knowledge to the design, development, and maintenance of not just software but complete business solutions.

Making complex system’s
“simple, intuitive, & pleasurable”

The Solution

To address immediate needs and provide a foundation for future growth, they opted for a phased approach:

Phase 1

Implementing RemitSo's Platform as a Service

To quickly mitigate the immediate hassles of scalability and customization limitations, RemitS’s PaaS model was implemented

How did this helped?

Provided a robust foundation for their operations, ensuring an immediate solution to critical needs.

For example, to open a currency corridor previously, they had to request assistance from

Phase 2

Bespoke Platform Development

Leveraging Dhruv's expertise and industry knowledge, a fully bespoke platform developed in just 6-8 months compared to the typical 18-24 months might take for any tech company without specialized industry experience.

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Phase 3

On-Demand Team Scaling

Starting with one dedicated engineer, the team scaled as needed to meet the evolving demands of the business. This flexible approach allowed them to adjust their resources and expertise without the overhead and commitment of building a large in-house team from the outset.

Over time, the need for specialized expertise grew beyond the initial technology team. Dhruv, with his deep understanding of the business and the industry landscape, also helped set up a dedicated AML team in the same phased and on-demand manner.

This ensured compliance as the company expanded its operations and added new services.

Conclusion

The flexible approach along with expertise of Dhruv both around technology and business allowed them to adjust their resources and expertise across multiple functions without the overhead and commitment of building large in-house teams, solving challenges of supervising offshore teams for productivity.

Don't let technology limitations hold back your growth. With RemitSo Enterprise, you can gain the flexibility, scalability, and expertise